— LEGAL
Effective Date: May 2026
At mendify, we are committed to respecting the privacy and confidentiality of the information that you entrust us with. Our Privacy Policy outlines the policies and procedures regarding the collection, use and disclosure of Personal Information from users. Please review this Privacy Policy carefully.
In order to guarantee privacy to the client, we maintain the client’s anonymity and work in accordance with confidentiality policies to ensure that all personal and health information received is maintained and transmitted through a highly secure environment.
“mendify”, “Company”, “Firm”, “we”, “our”, “us”, “Service Provider” or similar terminology are all in reference to mendify Psychological Wellness Platform, a mental wellness service provider.
“Client”, “user”, “you”, “your” or other similar terminology are all in reference to you, as the user of the website, mobile application(s) and as a recipient of our Services and resources for the remainder of this document.
“Platform” refers to any mobile application, website or digital interface that the User can employ to access Services provided by mendify.
“Psychological Wellness Practitioner”, “Psychological Wellness Professional”, “Wellness Professional”, “therapist”, “wellness advisor”, “expert”, “consultant” or similar terminology are all in reference to the mental health professionals providing services through mendify.
“Psychiatrist”, “doctor”, “clinical expert” or similar terminology are all in reference to a licensed medical doctor specialising in psychiatry.
mendify is a psychological wellness platform that delivers emotional wellness products and services to individuals and organisations. Services may include but are not limited to:
mendify reserves the right to add, modify or remove products and services without prior notice. These offerings are collectively referred to as “Services.”
By using the platform, providing your Personal Information, or making payments to mendify, you consent to the collection, storage, processing, disclosure and transfer of your Personal Information in accordance with this Privacy Policy and applicable Indian data protection laws.
If the user is below 18 years of age, consent must be provided by a parent or legal guardian.
Users may withdraw consent at any time by contacting: info@Mindbridge wellness pvt ltd.in. If consent is withdrawn, mendify may be unable to continue providing services.
To enable delivery of services, mendify may collect personal information such as:
We may also collect appointment cancellation reasons, responses from assessments or feedback forms, and any information provided through email, phone or platform communication.
This information is collected to provide a smooth, personalised and efficient experience.
Personal Information may be used to:
Some third-party tools may be used to improve the digital experience, but only minimal required data will be shared.
Users may request updates, corrections or deletion of personal data by contacting: info@Mindbridge wellness pvt ltd.in.
mendify will make reasonable efforts to update information within a reasonable time frame. Certain information (such as completed psychological assessments) may not be editable once submitted. Some records may be retained as required by professional or legal obligations.
mendify maintains strict confidentiality for all consultations. However, information may be shared in the following situations:
Where possible, users will be informed before information is shared.
mendify does not sell personal information. Information may be shared with hosting providers, payment processors, and service providers assisting platform operations. Disclosure may also occur to comply with legal requirements or protect safety.
The platform may contain links to third-party websites. mendify is not responsible for the privacy practices of external platforms. Users should review their privacy policies separately.
mendify implements administrative, physical and technical security measures to protect user data.
mendify cannot be held responsible if user data is exposed due to third-party access to personal devices or accounts.
mendify reserves the right to update or modify this Privacy Policy at any time. Significant changes may be communicated through website notifications or email communication. Continued use of the platform implies acceptance of the updated policy.
International Data Transfers: mendify operates primarily from India. Users acknowledge that their information may be stored or processed in India or other jurisdictions, subject to this Privacy Policy.
If you have complaints regarding our services or privacy practices, please contact: info@zendil.in. We will aim to respond within 30 days of receiving the complaint.
This Privacy Policy shall be governed by Indian law. Any disputes shall be subject to the jurisdiction of courts in Thrissur, Kerala, India.
Registered Address:
Kerala Innovative Technology and Entrepreneurship Zone Pvt. Ltd. (KITEZ)
Building No. 51/2384-58, Thoppin Moola
Thrissur – 680004
Kerala, India
Email: info@zendil.in
