Cookie Policy
How Mendify uses cookies and similar technologies on our website and booking experiences.
This Cookie Policy explains how Mendify (“we”, “us”) uses cookies and similar technologies when you visit our website or use our booking tools. It should be read together with our Privacy Policy.
1. What are cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember preferences, keep sessions secure, and understand how pages are used. Similar technologies include local storage, session tokens, and pixels.
2. How Mendify uses cookies
Strictly necessary cookies
These cookies are required for the Platform to function. They may include:
- Session and authentication cookies to keep you signed in securely
- Security cookies that help prevent cross-site request forgery and abuse
- Booking flow cookies that remember your selected therapist, time slot, or form progress
- Consent records related to privacy and terms acceptance
Because these cookies are essential, they cannot be switched off through our site without affecting core functionality.
Functional cookies
These cookies remember choices you make, such as display preferences or recently viewed pages, to provide a smoother experience.
Analytics cookies
We may use analytics tools to understand aggregated traffic patterns, popular pages, and booking funnel performance. Where used, analytics are configured to minimise identification of individual users and to support product improvement rather than advertising profiling.
Third-party cookies
Some cookies are set by services we integrate, such as payment providers, embedded maps, or video session tools when you proceed to those features. Those providers handle data under their own policies.
3. What we do not do
- We do not use cookies to sell your personal information
- We do not permit third-party advertising networks to track you across unrelated sites through Mendify booking flows
4. Managing cookies
You can control cookies through your browser settings, including blocking or deleting cookies. If you disable strictly necessary cookies, parts of Mendify—including login and booking—may not work correctly.
Most browsers allow you to:
- See which cookies are stored and delete them individually
- Block third-party cookies
- Block all cookies from specific sites
- Clear all cookies when you close the browser
5. Retention
Session cookies typically expire when you close your browser. Persistent cookies remain for a defined period or until you delete them, depending on their purpose.
6. Updates
We may update this Cookie Policy as our technology or legal requirements change. Please review this page periodically for the latest version.
7. Contact
Cookie or privacy questions: privacy@mendify.in.
Questions about these policies? Email info@mendify.in.